Thank You Calgary!

McInnis & Holloway Funeral Home Ltd. is Proud to be the recipient of the 2023 Consumer Choice Award for Business Excellence, having won the prestigious honor 9 consecutive times. 

Being selected to be on the consumer survey for the Consumer Choice Award is an honor, and winning the award is an achievement that few businesses will experience. McInnis & Holloway Funeral Home has been able to accomplish this for 9 consecutive years, as the Consumers’ Choice Award winner in Funeral Homes in Calgary.

The loss of a loved one is a difficult time for everyone. Working with a funeral home that offers trusted, compassionate and professional care will make a difficult time much less stressful. McInnis & Holloway Funeral Home has a proven record of customer service, products and a variety of facilities and service options to meet your specific requirements. This family owned funeral home is experienced in working with specific religious and ethnic requirements for funeral arrangements, which can simplify the planning and organization of the funeral itself.

McInnis & Holloway Funeral Home first opened 115 years ago in 1903 and the values of care and compassion that started the company are still the key elements for the business today. The management team of Ernie Hagel, his son Jeff Hagel, Janine Altamirano and the licensed professional staff are dedicated to assisting families in very difficult times. The company prides itself on professionalism, empathy and quality service with compassion.

McInnis & Holloway Funeral Home has nine locations in Calgary, Cochrane & Airdrie and our highly professional staff are available 24 hours a day to provide service and information and together we were voted best of the Funeral Home in Calgary as voted by Calgarians.

Info about CCA

The Consumer Choice Award are unique to Canada and the United States. They allow the actual consumers in the marketplace to select businesses by category that are the best in all aspects of customer service, sales and product and service selection. This prestigious award helps future customers identify a great business within the community and allows businesses to also recognize other companies in the area that are outstanding in their services and products.

The process began in 1987, and has since evolved using third party research firms to tabulate results. Currently, the industry leading company Leger Marketing handles all surveys for the awards. This Canadian-owned business is also a member of the Worldwide Independent Network (WIN) of Market Researchers.

Without the presence of extreme bias to alter results, the award stands as a true reflection of the opinions of each marketplace. It is the goal of the Consumer Choice Awards to spotlight only the best representations of business excellence in each market, like McInnis & Holloway Funeral Homes. To accomplish this, they avoid the influences of third parties like industry insiders and advocate groups, allow every person no more than one vote, and leave all results to the independent research firm.

The process of surveying each community is done following a specific set of criteria to learn which companies are the favorites in categories like best funeral home in Calgary & surrounding area. Once the leading companies are discovered, a majority vote takes place to announce the winners. There is always a great deal of competition between local businesses for the award, which makes winning far from easy. The payoff for these shops is the boost in business that results from the shift of priorities to offering outstanding service by the awards and the pride of being honored as the best in their industry by consumers. The communities benefit from being able to reward deserving stores while sharing their opinions and experiences. For their hard work and dedication, McInnis & Holloway Funeral Homes has been named the Consumer Choice Award winner for best funeral home in Calgary & surrounding area.

Thank you, Consumer Choice Awards, for your efforts each year to reward business excellence in communities across North America, and congratulations to McInnis & Holloway Funeral Homes for being named the best funeral home in Calgary & surrounding area. To speak to a courteous service representative, call 403-243-8200 or visit to learn more.